When will I get my certificate?
Note: All certificates for Ohio students MUST be mailed, per the State of Ohio. We cannot send them electronically.
Certificates are mailed Monday – Friday. In order to have a certificate mailed out on the same day, you must complete the course or meet the requirement for the enrollment certificate (2 hours spent in the program) by 11 AM.
Standard Certificate Shipping
Included with your Ohio course purchase is our standard USPS shipping. It takes 3-5 days on average, but can take longer in some circumstances. When we mail your certificate, you will receive a tracking number by email.
Direct Delivery to Your Driving School
If you registered through a driving school bundle, your enrollment and completion certificates will be mailed directly to the driving school on the following Friday.
Expedited Certificate Shipping Options
If you need your certificate more quickly, we have several expedited shipping options.
- FedEx Overnight (by 10:30 AM)
- FedEx Overnight (by 3:00 PM)
- FedEx 2-Day (by 4:30 PM)
- FedEx 3-Day (by 4:30 PM)
Note: Those times are guaranteed if you live in a major metropolitan area. However, if you live in a more rural area, they do not guarantee it by a specific time, just that you will get it on the correct day.
Need to Upgrade Your Shipping?
If we haven’t mailed your certificate yet, you can easily change your shipping method. Make sure you are logged into your account, then scroll to the bottom of your account dashboard. You will see “Suggested Items” where the different shipping options are available. Select and pay for your preferred shipping option.
- After making the payment, it will trigger the system to change your shipping.
- If you previously paid for expedited shipping with your order and you upgraded to a different shipping, we will issue a refund for the unused shipping.
- Refunds take 3-5 business days to appear back in your bank account.