Help! I Need a New Certificate!

Help! I Need a New Certificate!

If you need a new certificate, you must log into your account and request a new one.

When You’re Logged In

Step 1: Scroll down below your course(s) and click the button to make the payment for the Ohio Replacement Certificate.

Step 2: Pay for any additional shipping if you need it faster.

Step 3: Click the green “Request a new certificate” button on your dashboard to download the form. Fill it out.

Step 4: Send it to us by email at If any information needs to be changed, be sure to make a note of it on your form and in the email. You can use a smart phone to take a photo of completed document.

Once you’ve submitted everything, please allow up to 2 business days for your certificate request to be processed.

  • Once your new certificate has been mailed, you will receive an email with a tracking number.
  • If you haven’t heard from us or received an email, please reach out to us.