Florida Basic Driver
Improvement (BDI) FAQ

Frequently Asked Questions for the Florida Basic Driver Improvement (BDI) Course

Our Florida BDI Course is simple, fun and interactive. Refresh your memory on basic road rules and techniques with Sam, our animated guide. Sit back and follow along as Sam reads each of the 10 chapters to you. He will even teach you about new traffic laws and topics that you might not have known existed, such as special pedestrian crossings, bike boxes, and more! Indeed, there is a final exam. If you fail, you can retake it for free until you pass. Easy, right? After the simple sign-up process, you can begin our fun and interactive course immediately. Upon completion, your FREE certificate will be waiting for you on the course dashboard. You can download and submit your certificate online or print it out and mail it in.



The Florida Basic Driver Improvement Course, also known as the BDI Course, is available (1) to drivers who received a letter from the state of Florida ordering them to take a defensive driving course, OR, (2) to drivers who received a traffic citation in any Florida County. BDI is for those who want to elect to attend traffic school in order to prevent points from being added to your driving record. When too many points accumulate on your license, it can lead to a license suspension. This is why drivers elect to attend this course. Click here to learn more about traffic school and who needs it.

General Questions

– Pay your ticket online here.
– Select “Attend traffic school”
Register here to complete our BDI course.
– Submit your certificate of completion online here or mail it to the county clerk.

Yes! Too Cool Traffic School is 100% approved by the Florida DMV and by the state of Florida. See for yourself.

You can pay your fine AND elect traffic school by clicking here.

No. If you want to elect traffic school, then you have to elect it at the same time as you pay your ticket.

If you’re interested in attending our program for the sole purpose of getting a small discount on your insurance, we can help! Click here for more information on taking a driver improvement course for car insurance discounts.

There are several things to consider when picking a traffic school, especially since there are many options available. Here’s a traffic school guide discussing important factors that you should consider before selecting a traffic school, such as location, price and reviews.

By taking a traffic course, of course! Driving school can prevent points from being assessed against you, which will also prevent your insurance from increasing, too. Learn more about avoiding points on your license.

Click here to learn how to read your traffic citation. Alternatively, you can find your citation number using the Case Search on the Hillsborough County Clerk website.

In place of the citation number during registration, you’ll need to type seven zeroes (0) in the following format: 0000000

About the BDI Course

Our course is a minimum of 4 hours as required by Florida law. However, since it is a self-paced course, some students may spend more time than that overall.

Our BDI course covers defensive driving skills in just 10 chapters. At the end of each chapter, there is a 5-question chapter quiz and one final test at the end with 40 multiple choice questions. Click here to see our course topics.

Our class is fully narrated with fun activities and videos to keep you engaged! Our virtual guide, Sam, will guide you through each of the chapters so that you can sit back and listen. No reading or special computer skills required! View our demo

Nope! You can break up the 4 hours however you would like. There’s no need to rush through the material. If you stop the course, it will pick up right where you left off.

You can start right after you signup and pay. Or you can purchase the course now and start later. It’s up to you!

Yes. We guarantee that you will pass! There is a no-stress test at the end with 40 multiple choice questions. You can retake the final test for free until you pass!

You will need to get 32 questions out of 40 questions correct to pass (80%).

That’s perfectly okay! You can retake the test for free until you pass.

Next, you need to tell the Hillsborough County Clerk office that you have completed and passed the course. You can submit your certificate in-person, by mail, or online.

The price is $29.99 – check out our website for any promo codes available!

Click here to get started now!

Certificate of Completion FAQ'S

1. How will I get my certificate of completion?

Once you’ve spent at least 4 hours completing the course, you can download and print your certificate of completion FOR FREE. No waiting and no hidden fees!

2. Do I need to tell the DMV that I completed the course?

No. We automatically report your completion to the DMV. It can take between 24-72 hours before the DMV has updated their records to include your traffic school completion status.

3. HELP! I’m at the clerk’s office/DMV and they’re having a problem verifying my course completion.

If it has been longer than 72 hours since you downloaded your certificate of completion and your county clerk or local DMV is having trouble verifying course completion with the state, call us at (844) 602-1555.

4. My license is cancelled and I took BDI to reinstate it. How long do I have to wait?

In the event that your license is cancelled, you can call 850-617-2000 to have your completion status expedited. This is only applicable if your license is cancelled.

5. How do I submit my certificate of completion to the county clerk?

We automatically submit your completion to the State of Florida. All you need to do is wait! The county clerk’s office will pull from the state records and confirm that your course was completed within the time required. If you’d like to check on the status and make sure you don’t need to do anything else, you can give them a call 2-3 days after completing the course.

6. My name is spelled wrong on my certificate/something is wrong with my certificate.

If your name is spelled wrong or there is something that is incorrect on your certificate, then there are two things you need to do: 1. You will have to email our support team giving us the correct information at [email protected] 2. You will have to pay a $5.00 fee for a new certificate here.

Florida Basic Driver Improvement (BDI)


Did you get a ticket in Florida OR a letter from the state requiring you to take this course? If so, we can help you dismiss the points from your license and remove the citation from your driving record.

DHSMV Approved

DHSMV Approved

We are an official State Provider. See for yourself. 
There are some providers whose online courses are not state-approved. This means that these courses will not be accepted by the DHSMV. However, 2Cool Traffic School is 100% approved. Your Florida Basic Driver Improvement Course completion will be accepted by the Florida DHSMV.
Florida basic driver improvement course


See What Our Students Say

Please take a moment and read below what our students think of our course and support.

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More Help & Resources

Tech Support

If you need help with our website or courses we have a technical support area that is available 24/7 just in case we have any night owls working late.

Additional Resources

If our FAQs did not answer your question you might find more help in our Resource Center.

General Info

Our General Info center is full of great tips and helpful ideas as well and important information to help you become a better driver. Whether your 16 or 60 there is room for improvment.